Digital Medicines Clinical Change Lead - Pharmacy Technician
Job summary
We are looking for an experienced Pharmacy Technician to play a central role in delivering the Trust's Medicines Automation Programme at Aintree. This is a major safety-critical transformation involving the rollout of automated drug cabinets, full medicines room refurbishment, and new digital workflows across all clinical areas.
As a Digital Medicines Clinical Change Lead, you will turn clinical practice, digital capability and system design into safe, workable solutions. You will work side by side with the Pharmacy Programme Manager to ensure the programme delivers its key aims: safer medicines storage, reduced errors, improved efficiency, and full compliance with regulatory standards. Your work will directly improve patient safety, support clinical teams, and modernise how medicines are stored, accessed and managed across the hospital.
You will also act as the day-to-day system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisation.
This is an exciting opportunity to shape how medicines are managed at ward level, influence system design, and lead the clinical change required to bring automation and digital medicines processes into everyday practice.
Main duties of the job
- Lead clinical change and workflow redesign to ensure medicines automation and digital systems are safely adopted, embedded in practice and deliver measurable improvements in safety, efficiency and staff experience.
- Act as the expert system lead, configuring, managing and optimising the medicines automation software while working closely with the Programme Manager to support safe rollout, governance, and ongoing system performance.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
Change Leadership and Clinical Transformation
Lead clinical engagement across wards and departments to support largescale change in medicines processes.
Reengineer clinical pathways and workflows to safely embed automation and digital medicine technologies.
Work with nursing, pharmacy and medical colleagues to ensure changes are adopted, understood and sustained.
Develop standard operating procedures and Trustwide policies for new medicines storage and automation processes.
System Configuration and Digital Delivery
Act as a subject matter expert for configuration of digital medicines systems linked to automation, EPMA and future EPR needs.
Ensure digital configuration decisions support safe clinical practice and meet national and local standards.
Work with industry partners, the digital team and the Programme Manager to deliver a system that is intuitive, safe and efficient.
Test system workflows, contribute to user acceptance testing and support golive planning across all rollout areas.
Act as the daytoday system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisation
Person Specification
Education and training
- Educated to MSc level or holds an equivalent professional qualification / significant relevant experience
- Relevant professional registration e.g. NMC, GPhC, HCPC.
- Strong Foundation Course or similar leadership qualification
Experience
- Significant clinical experience in Acute NHS Environment.
- Previous participation in a change programme
- (Experience of): Using an EPR (Electronic Patient Record) and EPMA systems
- Medical device integration
- Using technology to improve processes
- Presenting to large and mixed audiences
- Preparing/ delivering workshops
- Coaching, teaching, or training including development and delivery of materials
- Testing and evaluation of software systems
- Project management - delivery to deadlines, within scope and on budget
- Working with commercial suppliers
Knowledge
- In depth knowledge of patient flows and process and use of digital systems to manage medications safely
- Overview of clinical workflows
- Knowledge of NHS structure, organisations, and management
- Excellent attention to detail
- Numerate with excellent literacy skills and the ability to produce formal reports
- Competent skills in core Microsoft office software - Outlook, Teams, Word, PowerPoint, and Excel
- Analytical skills (analyse, interpret, and evaluate complex, sensitive, or contentious information and understand its impact)
- Excellent overview of digital solutions in the Trust
Skills
- Decision making skills with ability to work autonomously without direct supervision
- Ability to build and maintain effective working relationships including with executives where required
- Excellent communication skills, both written and verbal
- Excellent interpersonal / team skills
- Ability to relate appropriately to various professional groups both within and outside the Trust
- Proven strong team skills
- Ability to negotiate and achieve consensus where there is a variety of views
- Ability to present confidently and competently to the multidisciplinary team and senior team members/ executives
- Ability to support users / colleagues through cultural change
Personal Attributes
- Self-reliant
- Highly motivated
- Calm temperament with leadership ability to motivate others, deal with conflict and negotiate, influence and overcome hostile resistance to change
- The ability to adapt to unpredictable working patterns
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Employer's website
https://www.liverpoolft.nhs.uk/