PACS & RIS Manager
Job summary
We are looking for an experienced and forward-thinking PACS/RIS Manager to lead the design, implementation and operational management of radiology and cardiology imaging systems and associated workflows across our digitally supported services at University Hospital Liverpool Group.
This is a senior, highly visible role combining technical leadership, service management, project delivery and change leadership. You will ensure that PACS, RIS and related imaging solutions are safe, resilient, well governed and continuously improved, enabling high-quality clinical care and efficient workflows across multiple hospital sites.
Main duties of the job
The post holder would be the contact for external stakeholders including PACS/RIS providers, NHSE/I and NHS Digital as well as also being main link for the regional network, leading on any project work and wider national data collections and bench marking.
The post holder is required to additionally be responsible for:
Lead the planning, implementation, configuration and day-to-day management of radiology and cardiology PACS, RIS and associated imaging systems.
Design and improve clinical imaging workflows, including electronic requesting, results reporting and image exchange across organisations.
Manage complex projects, business cases, suppliers, risks, budgets, plans, benefits realisation and reporting to governance groups.
Maintain reliable, secure and resilient services through effective support arrangements, asset management, access controls, backups, disaster recovery and contingency planning.
Use DICOM, HL7 and related technologies to integrate modalities and systems, improve data quality and enable innovative workflows.
Develop data warehouse and reporting solutions to support business intelligence, performance, waiting-times compliance and mandatory reporting.
Lead service redesign and change, working with clinical teams, digital colleagues, consortium partners and suppliers.
Line manage and develop PACS/RIS administrators, provide expert advice and oversee training, guidance and user support.
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Job description
Job responsibilities
- Plans, allocates resources and monitors the work of the PACS & RIS team, reporting progress as required. Plan the teams projects and allocates tasks to team members.
- Carries out projects, alone or as part of a team, applying knowledge, skills and experience. Demonstrates and understanding of the issues of interest to the organisation and proposes viable solutions within the scope of own expertise, taking into account the needs to those affected.
- Recognises needs outside own areas of knowledge, recognises how these areas relate, calls for and works effectively with additional expertise as necessary.
- Provides technical leadership to the PACS & RIS team.
- Provides technical leadership and control of resources required to provide an efficient and cost-effective PACS & RIS infrastructure delivery service to users, customers and clients.
- Matches hardware, software, PACS & RIS and overall system capability and capacity to meet current and predicted requirements for information system services in a cost effective manner.
- Provides direct line management to the PACS & RIS team.
- Designs, creates, develops and maintains overall PACS & RIS plans, to underpin IT strategies in the support of the organisation's business strategy. This includes participation in the planning of all aspects of infrastructure necessary to ensure the secure provision of PACS & RIS services to meet business needs.
- Is responsible for the day-to-day support, operation and control of all equipment within an organisation's PACS & RIS infrastructure.
- Actively identifies problems within processes designed to ensure customer satisfaction. Takes responsibility for investigating. Advise the Head of Operations, offering solutions in conjunction with relevant colleagues.
- Ensures completion by following up and monitors using reporting tools, checking progress against targets within Service Level Agreements, report as necessary, taking action to resolve or exceptions. Delegating where necessary.
- As the senior member of the team, mentors colleagues to improve their skills and become effective team players. Encourages effective use of resources and actively promotes skill mix within the team
- Instigates, contributes and leads project based activities, providing team resources and leadership, as required.
Person Specification
Qualifications
- Degree level in an IT related subject or equivalent experience of working with PACS & RIS systems
- Post-Graduate management qualification/equivalent experience
- Prince 2 Foundation / ITIL Foundation
Experience
- Demonstrable experience of managing PACS & RIS systems
- Demonstrable experience of supervisory management including dealing with recruitment of staff, attendance management and performance issues
- NHS experience or equivalent in a large complex organisation
Knowledge
- Good understanding of IT equipment and network infrastructure. Knowledge of HL7, DICOM and IHE
- Detailed knowledge of Radiology IT Systems
- Detailed knowledge of data management and statistics
- Be proficient in the user and knowledge of Microsoft products word, excel and PowerPoint e.g. activity reports, chares, graphs and tables, presentations and business reports
Skills
- Ability to problem solve
- Excellent organisational skills to deal with conflicting priorities
- Excellent communication and interpersonal skills
- Ability to manage and prompt change
- Work on own initiative and plan own tasks to meet deadlines
- Able to communicate complex IT issues to non-technical people
- Ability to concentrate on completing complex tasks despite regular unplanned interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Liverpool Innovation Park
360 Edge Lane, Fairfield
Liverpool
L7 9NJ
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/