Training Manager
Job summary
The Training Manager will play a critical role in ensuring successful adoption of the Trusts Electronic Patient Record (EPR) system by leading the design, development, and delivery of comprehensive training programmes across all workforce groups.
They will be responsible for coordinating training needs across diverse clinical and operational roles, aligning content with system functionality and workflows, and ensuring staff are confident and competent ahead of go-live. They will also contribute to the strategic development of the EPR training function, ensuring continuous improvement and innovation in training delivery methods (including classroom, e-learning, and simulation).
Working closely with change leads, super users, and operational teams, the Training Manager will ensure training is timely, accessible, and tailored to support safe and effective use of the EPR across the organisation.
Main duties of the job
Overall responsibility for the management and performance of the IT Training serviceincluding clinical and non clinical systems training
Develop a training approach that underpins delivery of projects and programmes and'business as usual'. This will require close negotiation with other services areas to takeaccount of potential fluctuations in work plans.
Work closely with the Senior Business Change Manager to ensure that training complimentsbusiness change activities, taking into account changes in working practices
Investigate complex and diverse training issues which will require planning assistance andguidance for multidiscipline staff.
Take decisions regarding a range of complex or specialist training issues where there may bemore than one course of action or there are conflicting opinions, weighing up the available opinions and options as appropriate.
Work with project teams to define and deliver new clinical IT systems, then to developprocedures and strategies for use by clinicians to make best use of the systems.
Have overall responsibility for the training environments ensuring that they meet requiredstandards conducive for both teaching and learning, making best use of training facilities,equipment and staff to best suit the needs of the services.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
Overall responsibility for the management and performance of the IT training service including clinical and non-clinical systems training.
Develop a training approach that underpins delivery of projects and programmes and 'business as usual'. This will require close negotiation with other services areas to take account of potential fluctuations in work plans.
Work closely with the Senior Business Change Manager to ensure that training complements business change activities, taking into account changes in working practices
Investigate complex and diverse training issues which will require planning assistance and guidance for multidisciplinary staff
Take decisions regarding a range of complex or specialist training issues where there may be more than one course of action or there are conflicting opinions, weighing up the available opinions and options as appropriate.
Work with project teams to define and deliver new clinical IT systems, then to develop procedures and strategies for use by clinicians to make best use of systems
Have overall responsibility for the training environments ensuring that they meet required standards conducive for both teaching and learning, making best use of training facilities, equipment and staff to best suit the needs of the services.
Co-ordinate the evaluation and testing of new or developmental IM&T systems and equipment, making recommendations and/or modification of said equipment to ensure that it is fit for purpose, this could be both hardware and software (application).
For full details, please refer to the attached job description
Person Specification
Qualifications
- Relevant first degree or equivalent
- Relevant masters other higher degree or equivalent
- Formal project management qualification (PRINCE2/MSP)
Experience
- Significant senior management experience. In addition, must have a good understanding of the operation of clinical and non clinical IM&T systems within an acute and community setting
- Experience of programme and project management
- Experience of successful collaborative and partnership working
- Demonstrable experience in the delivery of training courses, both with or without accreditation
- Knowledge and understanding of strategic planning
Skills
- Evidence of the ability to demonstrate strong leadership and management skills that positively supports the overall vision and objectives of the service and is an excellent leadership role model for all staff and managers
- Ability to lead teams of diverse individuals in the achievement of service improvement for the service through the use of new or improved IT systems
- Ability to present to large numbers of people
- Ability to disseminate training best practice and skills throughout the team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Liverpool Innovation Park
Edge Lane
Liverpool
L7 9NJ
Employer's website
https://www.liverpoolft.nhs.uk/