Solutions Analyst
Are you an analytical problem-solver with experience supporting complex automated warehouse systems?
Do you enjoy turning operational data into meaningful insights and helping customers maximise the performance of their automation solutions?
As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency.
Why join us as a Solutions Analyst?
- Career development opportunities
- Become a member of an Employee-owned Trust
- Cycle to Work scheme
- Option to buy additional leave
- Option to join Private Medical Insurance
What you will be doing as a Solutions Analyst?
- Optimising automation system performance for the customer
- Providing real-time analysis and tuning of automated systems
- Monitoring KPIs and producing operational performance reports
- Supporting continuous improvement initiatives
- Advising on pick face and order planning
- Managing software issues through to resolution
- Coordinating third-party suppliers and support teams
- Supporting root cause analysis and system improvements
- Acting as the interface between the customer and Logistex technical teams
What do we need from you?
- HNC or equivalent in a software or IT-related discipline
- Experience with networking and server hardware
- Coding knowledge in C++, Java or similar languages
- Data analysis and reporting experience
- Knowledge of Jira and ITIL principles
- Excellent problem-solving and communication skills
- Customer-facing experience
- Ability to work independently and within a team
Do not delay! Make your application today!