Salesforce Marketing Cloud Operations Specialist

Salesforce Marketing Cloud Operations Specialist

Our client is in Non-For Profit sector with 5000+ staff across 8 regions and is looking for a hands-on Salesforce Marketing Cloud specialist to own and optimise a high-impact supporter engagement platform.

This is a technical operations role for someone who thrives in SFMC - building journeys, managing data, automating campaigns, and keeping everything running smoothly behind the scenes.

What you'll be doing:

• Managing Salesforce Marketing Cloud BAU operations
• Building automated journeys in Journey Builder
• Creating audience segmentation using SQL & Data Extensions
• Developing personalised email templates with HTML/CSS & AMPscript
• Monitoring integrations, imports, and platform performance
• Managing Jira ticket queues and supporting internal superusers
• Ensuring data integrity, compliance, and platform governance

What we're looking for:

• Strong hands-on Salesforce Marketing Cloud experience
• SQL and AMPscript skills
• Experience with marketing automation and campaign operations
• Excellent troubleshooting and stakeholder communication skills
• SFMC Email Specialist certification is a bonus

The details:
Permanent role
Once a month in the office (South West London)
35 hours per week
Salary: £52,693