Business Admin Apprentice
We are seeking to recruit a Business Admin Apprentice to join our Practice Management team to help provide administrative and IT support to the organisation as well as working towards achieving a level 3 Business Administration qualification.
Role
- To provide support to the Business Support Managers
- To support development and management of the administrative systems
- To support the provision of a proactive and confidential secretarial and administrative support service to the Director and, where time and priorities allow Heads of Service withing the department
- To coordinate diaries and arrange appointments to utilise time to best advantage
- To support the scheduling, organisation and servicing of meetings
- To support production of quality documents and reports by ensuring a consistent format and presentation is maintained
- To monitor correspondence, ensuring the timely provision of written replies on behalf of the Director or Heads of Service where required and take follow-up action where appropriate, redirecting if necessary
- To operate a bring-forward system for the Director I Management Team and ensure ready access to all relevant papers and supporting documentation for meetings, interviews, etc
- Alert the Director where there are areas for concern or urgent action
- To receive telephone calls and personal callers on behalf of the Director, respond to enquiries where possible or refer the enquiry if appropriate
- To maintain efficient, effective and confidential electronic and paper filling systems
- To implement Departmental administrative policies and procedures
- To liaise and work in close co-operation with Heads of Service, managers and support staff as required
- To assist in the operational implementation of new processes resulting from policy development
- To support the Director and other Departmental budget holders by ensuring dissemination of up to date and accurate budget information for discussion at divisional senior leadership team meetings
- To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
- To monitor the implementation of Health and Safety procedures and to raise any concerns or suggestions for revision with the Head of Service, supporting preparation of reports for the Director as required
- To input data on relevant IT systems in an accurate and timely basis and to be aware both performance indicators this data contributes to and of the department's and council's Performance
- To participate in and service departmental, corporate, cross departmental or multi-agency working groups as required
- To undertake any other duties as required by the Director or Head of Service as appropriate to the grading of the post as required by management
- To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
Training
- Level 3 Business Administrator Apprenticeship Standard
- Flexible online learning
- A combination of live webinars, self study, learning journals and online modules
- This role may be a gateway to further career opportunities, such as management or senior support roles
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- HAWK MANAGEMENT (UK) LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 23rd June 2025
- Start Date
- Tuesday, 1st July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
- Independent working
Qualifications
- English GCSE, grade C/4 (Essential)
- Maths GCSE, grade C/4 (Essential)
About the Employer
London Borough of Merton
The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.
- Company
- London Borough of Merton
- Location
- Merton Civic Centre, London Road, Morden, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,209 a year
- Posted
- Company
- London Borough of Merton
- Location
- Merton Civic Centre, London Road, Morden, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,209 a year
- Posted