Senior IT Project Manager

TITLE: Senior IT Project Manager

DEPARTMENT: Information Technology

REPORTS TO: IT Portfolio Manager

WORK PATTERNS: Monday to Friday 9 a.m. to 5.30 p.m. (excluding Bank Holidays)

DEPARTMENT OVERVIEW:

The IT Department at London Luton Airport manages information systems and technology across the airport, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management.

JOB PURPOSE SUMMARY:

Reporting to the IT Portfolio Manager, the Senior IT Project Manager has responsibility for delivering multiple technology-enabled initiatives across the airport. Its a varied role that requires a track-record of delivery, strong relationship skills, and the ability to turn business requirements into tangible outcomes.

The Senior IT Project Manager works closely with our internal and external customers on a blend of large and small initiatives that have a technology component. Work will range from IT-for-IT projects, such as infrastructure and systems upgrades or lifecycle refreshes, to business systems projects that introduce new software solutions across the airport, to the delivery of IT & Cybersecurity requirements on capital/construction programmes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Delivering results for your customers: Delivering consistent high-quality results for project sponsors and customers.
• Project Management fundamentals: Following our IT Project Management Framework, youll ensure initiatives are scoped, planned, resourced, governed and delivered in a controlled way, with a focus on outcomes.
• Shaping business requirements and business cases: Working with sponsors and their teams to develop their requirements and justification for change.
• Run effective meetings: Whether its a steering group, project board or project team meeting, your meetings will be timely, structured and effective.
• Risk, issue and dependency management: Youll identify and manage risks and dependencies proactively.
• Reporting: Your sponsor and project team will be kept up to date on project progress, with regular management reporting (and escalation if required) to the IT Portfolio Board.
• Coaching your project team: As a champion of our IT Project Management Framework, youll be a role model for project delivery excellence, seeking opportunities to upskill your project team and other members of the IT department along the way.
• Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:

Essential

• A minimum of 3 years working as a Project Manager on a variety of technology-enabled projects.
• Experience working in a fast-paced operational roles, with the ability to multi-task on a variety of initiatives, prioritising across tasks and projects where required.
• Proficient in using Microsoft cloud-based project, planning, collaboration reporting tools.
• Experience building project business cases and managing project finances.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• A project or programme management qualification or a demonstrable track record in self-development throughout your career.
• Willing to work from our offices at London Luton Airport for at least 3 days a week typically as youll need to be visible to your stakeholders, customers and delivery teams.

Desirable

• A general understanding of some of the following: IT infrastructure and network projects, systems architecture, databases, APIs and cloud-platforms.
• Relevant work experience in agile or lean delivery approaches, with a willingness to help shape our own delivery processes where relevant.
• Experience managing procurement processes including pre-market engagement, requests for bids, and tender evaluations.
• Exposure to Cyber Security or Information Security projects or frameworks our portfolio has a growing number of initiatives in this space.
• An understanding of business change principles.