IT Support Apprentice
We’re looking for an IT Apprentice to join Lords Group Trading, combining hands-on experience with a Level 3 IT Support Apprenticeship. You’ll help support the technology behind our building materials businesses while learning on the job. No IT experience needed – just curiosity, enthusiasm and a willingness to learn.
Role
- Help colleagues with everyday IT issues
- Set up laptops, equipment, software and user accounts
- Log, investigate and resolve support requests
- Support new starters and leavers with their IT needs
- Help maintain IT equipment and asset records
- Assist with networks, connectivity and cloud services
- Learn about cybersecurity and keeping our systems and information safe
- Get involved in IT projects and improvements
Training
All of the training will be in the workplace, delivered online.
We would hope that the apprentice would stay with the company and continue their development.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- 8.00am - 4.00pm, Monday - Friday.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 1st November 2026
- Start Date
- Sunday, 15th November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About the Employer
Lords Group Trading
Lords Group Trading brings together a growing family of specialist businesses serving the building materials, plumbing, heating and renewables markets across the UK. Built on strong businesses, industry expertise and trusted customer relationships, we combine the entrepreneurial spirit of our individual brands with the ambition, energy and opportunity of a growing Group.
We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and encouraged to succeed. If you are looking to join a business where you can contribute, develop and be part of a supportive team, we would love to hear from you.