Business Readiness Manager

Contract: 6 Months Location: UK-Based / Hybrid Duration: Initial 6-Month Contract

We are seeking an experienced Business Readiness Manager to support a large-scale migration programme. This role will be responsible for the planning, coordination, and execution of all Business Readiness activities, ensuring the organisation is fully prepared for migration events and that robust post-migration warranty support is delivered.

Working across multiple business functions and stakeholders, you will ensure readiness activities remain on track, acceptance criteria are maintained, and risks are effectively managed to enable a safe and successful migration outcome for customers.

• Lead the planning and management of all Business Readiness activities before and after migration events.
• Develop, maintain, and track comprehensive readiness and warranty support plans.
• Coordinate multiple business areas to define, maintain, and update Business Readiness Acceptance Criteria.
• Facilitate readiness assessments and ensure all business requirements are met ahead of migration.
• Manage post-migration warranty activities, including governance, issue management, and stakeholder communications.
• Monitor progress against readiness milestones and proactively identify potential delivery risks.
• Manage and escalate risks, issues, dependencies, and interdependencies associated with migration events.
• Collaborate with programme teams, business stakeholders, third-party suppliers, and strategic partners to ensure successful delivery.
• Support decision-making processes through effective analysis, reporting, and problem resolution.

• Proven experience planning and managing Business Readiness and Warranty activities across complex transformation, migration, or change programmes.
• Demonstrable experience delivering readiness activities before and after major implementation or migration events.
• Qualified Project Manager (e.g., PRINCE2, APM, PMP, Agile certifications or equivalent).
• Strong understanding of project delivery methodologies and change management principles.
• Experience building relationships and influencing stakeholders where there is no direct line management responsibility.
• Excellent collaboration skills with internal teams, external suppliers, and strategic partners.
• Strong problem-solving and analytical capabilities, with the ability to make critical decisions in a fast-paced environment.
• Experience identifying, monitoring, and managing risks, issues, dependencies, and mitigation plans.
• Excellent communication and stakeholder management skills at all levels.

• Experience working within large-scale migration, transformation, or technology change programmes.
• Exposure to regulated or complex enterprise environments.
• Experience managing post-go-live support and warranty periods.

• Opportunity to play a key role in a major migration programme.
• Exposure to senior stakeholders across a large organisation.
• Collaborative and high-performing delivery environment.
• Initial 6-month contract with potential extension opportunities.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.