Cloud Director

Overview

We are seeking a highly experienced Director of Azure Cloud Services to lead the global strategy, architecture, and operational delivery of our Azure environments. This is a senior leadership role driving innovation, cloud transformation, and next‐generation AI-enabled services across Capita’s global operations.

You will define our cloud vision, lead high-performing international teams, collaborate with Microsoft and key partners, and ensure our platforms are secure, scalable, and resilient. This is a unique opportunity to influence enterprise-wide transformation in a fast-moving, technology-first organisation.

Key Responsibilities

Cloud Strategy & Innovation

• Define & deliver the global Azure cloud strategy aligned to business priorities
• Champion AI, machine learning & modern cloud technology adoption
• Evaluate emerging technologies to evolve cloud capabilities

Architecture & Design

• Architect enterprise Azure solutions across IaaS, PaaS, SaaS & AI
• Ensure cloud platforms are resilient, scalable & secure
• Partner with Microsoft and SMEs to shape cloud architecture

Cloud Transformation

• Modernise legacy systems & enable cloud-native development
• Embed Azure AI services (OpenAI, Cognitive Services, ML) into workflows & apps

Global Operations & Service Delivery

• Lead 24/7 Azure operations ensuring high performance & uptime
• Manage SLAs, service support, incidents & escalations
• Drive automation, monitoring & operational excellence

Security, Governance & Compliance

• Define global cloud governance frameworks & policies
• Collaborate with cybersecurity teams to deliver zero-trust architectures
• Ensure compliance with GDPR, ISO27001, NIST, and regional regulations

Leadership

• Lead, mentor & grow global cloud teams
• Manage cloud financials including budgets & cost optimisation
• Build strong relationships with internal stakeholders & external partners

Candidate Requirements

• Strong IT leadership background with extensive Azure cloud ownership
• Experience managing global cloud operations & distributed teams
• Deep expertise in Azure architecture, AI/ML services & managed service ops
• Exceptional communication & stakeholder management
• Strong financial acumen, especially around cloud cost control
• Proven ability to build modern cloud capabilities at enterprise scale