Digital Product Manager - Insurance Broker Model

Digital Product Manager - Insurance Broker Model

Contract: 6 months (Outside IR35)Location: Hybrid - London Head Office

We're looking for an experienced Product Manager to support a major transformation project within our Financial Services division. This role will be instrumental in launching a new broker model, helping to establish a new entity that will enable the business to realise its strategic ambitions.

About the Role

You'll lead the development of innovative, customer-centric insurance products, working closely with internal teams and third-party partners to deliver a seamless digital experience. As the Product Owner, you'll manage the roadmap and backlog, ensuring alignment with business goals, customer needs, and regulatory requirements.

You'll also play a key role in designing the broker journey, collaborating with stakeholders and external vendors - particularly CDL, the Policy Administration System provider.

Key Responsibilities

• Lead the design and delivery of the broker journey
• Collaborate with third-party vendors (e.g. CDL) to implement the Policy Admin System.
• Own and manage the Product Backlog and Roadmap, ensuring transparency and alignment with strategic OKRs.
• Define and deliver digital customer journeys that are intuitive, compliant, and commercially viable.
• Use data, analytics, and experimentation (e.g. A/B testing, MVT) to validate decisions and drive continuous improvement.
• Work cross-functionally with design, engineering, and business teams to deliver value at pace.
• Communicate effectively with stakeholders, ensuring alignment and visibility throughout the product lifecycle.

What We're Looking For

• Deep expertise in insurance products
• Proven experience in digital product management, especially in regulated environments.
• Experience working with third-party platforms like CDL is highly desirable.
• Strong understanding of Agile methodologies (e.g. SCRUM, Kanban).
• Ability to solve complex problems, manage competing priorities, and make data-driven decisions.
• Experience designing and delivering Minimum Viable Products (MVPs) and running experiments.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.