Director - Crisis Management & Scenario Testing

We are currently recruiting for a Director - Crisis Management & Scenario Testing to join one of our Insurance clients on a 6-month contract.

Inside IR35

Hybrid- London based

Responsibilities

Lead the global crisis management strategy, governance, escalation processes and response framework
Design and deliver the global scenario testing programme (tabletops, drills, supplier exercises)
Facilitate Real Time response to major disruption events, chairing crisis calls and coordinating cross-functional teams
Oversee client and regulatory communications during incidents
Maintain crisis playbooks, decision logs, and audit-ready documentation
Partner with Technology, Risk, Operations and senior leaders to strengthen organisational readiness
Deliver training, awareness and ongoing improvements to crisis response capability
Produce executive-level reporting on crisis trends, lessons learned and remediation

Experience

10+ years leading enterprise-wide crisis management in a global organisation
Proven experience managing major incidents across multiple regions and time zones
Strong understanding of operational resilience regulations (FCA, DORA, NIST, etc.)
Experience designing and running crisis scenarios and testing programmes
Excellent communication skills, able to brief executives, boards and regulators
Financial services background required; insurance experience preferred
Certifications such as CBCP, MBCI or DRI are an advantage

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

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