Functional consultant

Dynamics 365 & Power Platform Functional Consultant (60% Functional/40% Project Management)

London (Hybrid - 1-2 Days Onsite per Week)

12-Month Contract (Maternity Cover)

Engagement via Umbrella Company

We are seeking an experienced Dynamics 365 & Power Platform Functional Consultant to join a growing Microsoft-focused team on a 12-month maternity cover contract. This is an excellent opportunity for a consultant who enjoys a blend of hands-on functional consulting and project management responsibilities, working with modern Microsoft technologies including Dynamics 365, Power Platform, Copilot for Sales, and AI-enabled CRM solutions.

The Role

As part of a small, collaborative team, you will work closely with business stakeholders to optimise and enhance the organisation's Microsoft business applications landscape. You'll act as the bridge between business and technology, ensuring solutions are aligned with operational requirements while managing projects through their full life cycle.

Key Responsibilities

Functional Consulting (60%)

• Engage with stakeholders across the business to gather and document requirements.
• Configure and support Microsoft Dynamics 365 and Power Platform solutions.
• Drive adoption and optimisation of CRM capabilities.
• Work across:
• Dynamics 365 Sales
• Customer Service applications
• Power Platform
• Support the implementation and enhancement of:
• Copilot for Sales
• AI capabilities within CRM
• Microsoft Power Platform solutions

Project Management (40%)

• Lead business application projects from inception through to delivery.
• Manage project plans, timelines, risks, dependencies and budgets.
• Coordinate internal stakeholders and third-party partners.
• Facilitate clear communication across the business.
• Ensure successful delivery and stakeholder satisfaction.

Essential Experience

• Strong experience as a Dynamics 365 Functional Consultant.
• Excellent knowledge of the Microsoft Power Platform.
• Experience delivering projects and managing stakeholders.
• Strong communication and business-facing skills.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.