Payments - Business Analyst
6 month contract - Inside IR35
Investment Banking
50% London office travel required
Core accountabilities of role
Business analysis
* Map existing workflows and systems for operational processes, including account maintenance lifecycle, cheque processing and general ledger reconciliations, in order to analyse and synthesize semi-complex activities.* Gather operational requirements by liaising with cross-functional stakeholders.* Perform reviews of regulatory requirement documentation in alignment with Legal & Compliancealongside operational SMEs.
Project coordination
* Translate the findings from each investigation into clear, actionable change and/or improvement proposals - including benefits, risk assessments, and high-level implementation plans.* Develop simple project plans (timelines, owners, deliverables) for initiatives. Maintain the plan against progress, raising issues or risks early to the relevant escalation point.* Coordinate workstreams across Front Office, Operations, IT, Finance, Risk, Legal and Compliance, ensuring every stakeholder understands their role and the agreed timeline.Governance, reporting & communication * Prepare and circulate governance packs, meeting minutes and action tracking logs for the Local Operations and CEP governance forums.* Produce regular status reports for senior management, highlighting progress, emerging issues and any decisions required.* Create concise, well-structured PowerPoint decks and written documents tailored to different audiences (executives, line managers, technical teams).
AI & innovation support
* Review the current use of large language model tools within the Local Operations function, capture ideas for future AI enabled improvements and feed those into the broader transformation pipeline.Budget & cost allocation support * Assist the Business Manager with the administration of the team's budget, ensuring spend is captured accurately and cost allocation reporting is up to date.Ad-hoc coordination * Step in to coordinate cross departmental tasks or temporary initiatives as required, providing flexible organisational support to keep the wider team moving forward.Knowledge, Skills and Experience
* Operational banking knowledge - Understanding of banking processes (account opening, cheque handling, reconciliations) and the ability to map those processes against control requirements.* Stakeholder liaison - proven experience engaging diverse internal teams (front office, operations, IT, finance, risk, legal) to gather detailed information, negotiate ownership and drive consensus. * Regulatory insight - ability to read, interpret and translate regulatory texts (e.g., FSCS, PSD2, UKpayments rules) and translate these into practical operational controls.* Project management capability - experience planning, tracking, and reporting on small to medium sizeprojects and change initiatives; familiarity with PM approaches is a plus.* Analytical & problem-solving mindset - comfort working with semi complex situations, synthesising data from many sources and proposing pragmatic, improvement focused solutions, familiarity with process improvement methodology, e.g. lean six sigma, is an advantage.* Communication excellence - strong written and verbal skills; ability to produce clear documentation and compelling presentations for senior audiences.* Organisational agility - comfortable juggling several assignments at once, adapting quickly to shifting priorities and deadlines.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.