Project Manager

Project Manager – Microsoft Dynamics 365 | London | £40,000–£60,000 + Benefits

Location: London – Hybrid (1 day per week in office)

Contract: 12-month FTC – with potential for extension

Salary: £40,000–£60,000 per annum

Start: ASAP / Flexible

Role: Project Manager – D365 CRM Rollout

Looking for Junior to Mid Level : 3 years to 8 Years of experience.

We’re looking for an experienced Project Manager to join a major global technology transformation programme delivering a new Microsoft Dynamics 365 CRM platform and mobile application across the business.

Following an initial rollout across 4 pilot countries, the programme will expand to approximately 30 countries by 2030. You’ll play a key role in supporting market readiness, adoption and deployment, working closely with local business stakeholders and central programme teams to ensure each market is fully prepared for successful go-live.

Key Responsibilities

• Lead market readiness, adoption and deployment activities for Microsoft Dynamics 365 CRM rollouts

• Coordinate implementation activities across multiple countries/regions

• Work closely with business stakeholders, country teams and central programme teams

• Coordinate communications, training, UAT, readiness assessments and local implementation plans

• Manage stakeholder expectations, risks, dependencies and competing priorities

• Gather feedback from local markets and help shape future rollout plans

• Support change management and user adoption throughout the implementation lifecycle

• Act as a key liaison between programme leadership, technical teams and local business stakeholders

• Support successful transition from implementation through to go-live and BAU

Must-Have Experience

Microsoft Dynamics 365 (D365) rollout/implementation experience – ESSENTIAL

Strong stakeholder management and communication skills – ESSENTIAL

• Experience delivering CRM, business system or technology implementations

• Experience coordinating multi-country or multi-region technology rollouts

• Strong understanding of business readiness, adoption and change activities

• Experience working with senior stakeholders and cross-functional teams

• Strong organisational skills with the ability to manage multiple priorities

Preferred

• PMP certification – preferred

• Experience with Microsoft Dynamics 365 CRM / Customer Engagement

• Experience working on global transformation or enterprise technology programmes

• Experience across training, communications, UAT and go-live readiness

If you’re a Project Manager with proven hands-on Microsoft Dynamics 365 rollout experience and strong stakeholder management skills, I’d be keen to hear from you.

📩 Interested? Apply directly or send me a message with your CV at arun.singh@impellam.com

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