Senior Product Designer - Loyalty & Propositions

Senior Product Designer – Loyalty & Propositions

12 Month Contract

Hybrid – 2 days per week in the office (central London)

Our Retail client is looking for a Senior Product Designer to join a Loyalty & Propositions team, working on customer loyalty schemes that deliver meaningful experiences and value. This is an exciting opportunity to shape propositions that engage millions of customers.

What You'll Do:

• Lead end-to-end design across UX and UI, from discovery and research through to delivery and iteration.
• Define and test new propositions with customers, ensuring designs are intuitive, accessible, and impactful.
• Run workshops and ideation sessions to align stakeholders and uncover insights.
• Use tools like Figma and Miro to create wireframes, prototypes, and polished designs.
• Partner with user researchers to validate concepts and improve experiences.
• Advocate for the customer voice and champion design thinking within the team.

Experience Required:

• Proven experience in customer-centric environments, ideally within loyalty schemes or propositions.
• Strong background in User Research, Testing, UX/UI Design, and workshop facilitation.
• Excellent stakeholder management and influencing skills.
• Proficiency in Figma, Miro, and usability testing methodologies.
• Ability to balance creativity with commercial and technical considerations.
• Knowledge of W3C accessibility standards and responsive design principles.

To apply for this position please submit your CV.