Senior Product Designer - Loyalty & Propositions
Senior Product Designer - Loyalty & Propositions
12 Month Contract
Hybrid - 2 days per week in the office (central London)
Our Retail client is looking for a Senior Product Designer to join a Loyalty & Propositions team, working on customer loyalty schemes that deliver meaningful experiences and value. This is an exciting opportunity to shape propositions that engage millions of customers.
What You'll Do:
- Lead end-to-end design across UX and UI, from discovery and research through to delivery and iteration.
- Define and test new propositions with customers, ensuring designs are intuitive, accessible, and impactful.
- Run workshops and ideation sessions to align stakeholders and uncover insights.
- Use tools like Figma and Miro to create wireframes, prototypes, and polished designs.
- Partner with user researchers to validate concepts and improve experiences.
- Advocate for the customer voice and champion design thinking within the team.
Experience Required:
- Proven experience in customer-centric environments, ideally within loyalty schemes or propositions.
- Strong background in User Research, Testing, UX/UI Design, and workshop facilitation.
- Excellent stakeholder management and influencing skills.
- Proficiency in Figma, Miro, and usability testing methodologies.
- Ability to balance creativity with commercial and technical considerations.
- Knowledge of W3C accessibility standards and responsive design principles.
To apply for this position please submit your CV.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.