Senior Program Manager

Job Title: Programme Delivery Manager

Location: Coventry

Hybrid: 2–3 days on site

Travel: Occasional travel to Manchester (co‐location)

Duration: 6 months with extension

Description:

Key Responsibilities:

• Focal point and lead for Customer Ecosystem build workstream
• Proactively drive and manage delivery pace and velocity.
• Accountable for workstream planning including identification and ongoing leadership of resources required to achieve work stream outcomes
• Understand key milestones and drive team to achieve them as efficiently as possible
• Focus of early Identification and mitigation of risks & dependencies to avoid impact to plan
• Collaboration across programme workstreams to effectively manage key inter-dependencies
• Own issues and blockers that hinder progress, removing or escalating them until fully resolved
• Accountability resource forecasting, assessing availability, inputting into group resourcing process and escalation of resource issues.
• Internal and External stakeholder management and influencing to ensure positive delivery outcomes and build credibility for the programme
• Commercial awareness and acumen, active management of internal and external programme costs to ensure efficiency and value realisation.
• Provide clear and concise updates to senior leadership on plan progress, blockers impacting progress and plans for resolution.
• Responsible for creating a collaborative environment to focus on value-based delivery.
• Foster a learning culture based on continuous improvement and a focus on innovation.

Specific Skills:

• Experience of scaled delivery specifically in Transactional Banking sector
• Commercial acumen and evidence of vendor delivery management at scale – Circa £5m plus engagement
• Strong experience of complex integration, digital and core banking systems delivery programmes in a multi-vendor/ partner context
• Evidence of stakeholder management and engagement including frequent Executive level engagement
• Ability to effectively run large workshops with multiple stakeholders to solve complex problems
• Able to effectively mobilise internal/external teams
• Ability to communicate at all levels, from technical teams through to senior leaders and Executives
• Experienced with defining and building robust plans & roadmaps with clear milestones and dependencies
• Knowledge and experience in coordinating with procurement, legal and 3rd parties to ensure contractual milestones are met
• Able to drill into detail and extract insight from data