User Adoption Manager

User Adoption Manager

6 month

Leeds - 1-2 days per week in the office

£550 per day inside IR35

Lorien is currently recruiting for a User Adoption Manager to assist our client with a large IT migration. The programme will consist of migrating my client's service desk to a new provider and subsequent migrations of their Field Services, Digital Workplace, Application management and development.

What you will do in this role is:

• Develop and execute a comprehensive user adoption strategy spanning all five programme streams.
• Own and manage the communications plan to ensure timely, relevant, and clear messaging across all stakeholders.
• Act as the central point of contact for engagement, ensuring consistent messaging and user readiness across all workstreams.
• Work with stakeholders to champion change, identify adoption risks, and build support for new systems/processes.
• Coordinate and manage any training requirements, whether through internal teams or third-party providers.

The skills required in order to be successful in the position:

• Previous experience in change management, user adoption, or internal communications roles within large-scale IT transformation programmes.
• Experience in leading multi-stream adoption efforts across cross-functional teams.
• Strong track record of designing and executing user engagement and communication strategies.
• Familiarity with training delivery models and change enablement practices.
• Experience working in matrixed organisations with multiple stakeholder groups.

Should this position be of interest please submit your CV and I will be in contact as required.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.