EDBS IT Engineer

IT Technician EDBS - 3 months month - Romford (Inside IR35)

Here at Lucid we have an exciting opportunity for an IT Technician on an initial 3 -month contract with a view. As this will be working in a school, you must hold a valid EDBS clearance.

Essential Skills and Experience:

• Support customers' needs by dealing with reported incidents from ticketing systems.
• Desktop and telephone Support within the contracted SLA.
• Basic knowledge of Windows, Active Directory, Exchange, Desktop Support and Citrix
• Working knowledge of Group Policy & basic Networking
• Working knowledge of Microsoft Technologies, mainly Office 365.
• Exceptional communication skills, both verbal and written
• Possess the ability to work under pressure in a fastmoving environment.
• Enthusiastic, self-motivated team player

Other essential requirements include:

• Flexible approach to business requirements
• Driven to achieve with a positive mental attitude
• Courage to address and resolve issues
• Self-starter, highly motivated & receptive to change
• Service oriented (actively looking for ways to help people)
• Enthusiastic about new technologies and willingness to adap