Technical Support Engineer

Technical Support Engineer - EDBS

Location: Norfolk & Ipswich
Contract Type: 3 month contract
Start Date: 1st September

Overview

We are seeking two experienced IT Engineers to provide onsite IT support covering all end user devices including Desktops, Laptops, Mobil Devices, Printers, Projectors & AV equipment.

Key Responsibilities

• Installing and configuring PCs, laptops, and peripherals.
• Setting up interactive screens, projectors, and AV equipment.
• Network patching and connectivity testing.
• Ensuring classrooms are fully operational for staff and students
• Provide onsite IT support to teaching staff, administrative teams, and students.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Support and maintain Windows devices, Microsoft 365 environments, printers, interactive panels, and classroom technology.
• Manage user accounts, permissions, and device configurations.
• Troubleshoot wired and wireless network infrastructure.
• Carry out IT project work as required by the schools, including technology refreshes and infrastructure upgrades.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'.

We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.