Technical Support Engineer - Solar Energy (Home-Based, UK)

Are you a technically minded engineer passionate about renewable energy and ready to take on more responsibility in a growing global sector?
We're working with a leading solar technology manufacturer to find a Technical Support Engineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect for someone with hands-on solar experience and a strong customer focus.

What You'll Be Doing

• Provide technical advice and troubleshooting support to customers, installers, and service partners.
• Respond to queries via phone, email, and CRM regarding product or PV system issues.
• Support customers during installation, commissioning, and operation of solar PV projects.
• Work with monitoring platforms to diagnose and resolve system faults.
• Collaborate with sales and aftersales teams to ensure exceptional customer experience.
• Maintain accurate service records and escalate complex issues when required.
• Ensure compliance with UK regulations and product certification standards.
• Occasionally travel within Europe to support events or customer needs.

About You

• Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar).
• Minimum 2 years' experience in the solar or renewable energy sector.
• Knowledge of inverters and solar PV systems is highly desirable.
• Strong problem-solving ability and a commercial mindset.
• Excellent communication and interpersonal skills.
• Self-motivated, organised, and comfortable working independently.
• Fluent in English (additional European languages are a plus).
• Willingness to travel occasionally across Europe.

What's On Offer

• Competitive salary package.
• Flexible, home-based working.
• Opportunity to join a fast-growing, international renewable energy company.
• Ongoing training and career progression within the solar industry.