Civica CX Reporting Specialist
Civica CX Reporting Specialist
Make sure to apply with all the requested information, as laid out in the job overview below. Huddersfield
Temporary
Payrate: 400-500 per day depending on experience
About the Role
We are seeking an experienced Civica CX Reporting Specialist to support a social housing organisation in Huddersfield. This role is ideal for a data-driven professional with deep expertise in Civica CX and housing sector reporting requirements, who can translate complex business needs into robust reporting solutions.
You will play a key role in developing, enhancing, and maintaining reporting capabilities, ensuring compliance with statutory and regulatory requirements while delivering actionable insights to stakeholders.
Key Responsibilities
- Develop, maintain, and enhance reports using Civica CX (including CXWarehouse and CXBI)
- Modify and optimise out-of-the-box SSRS reports within Civica CX
- Work closely with stakeholders to gather and translate business reporting requirements
- Design and deliver data models and reporting solutions aligned to housing management needs
- Ensure reporting aligns with social housing regulatory and statutory requirements
- Extract, transform, and manipulate data using advanced SQL techniques
- Provide insights and recommendations to improve reporting efficiency and data quality
Essential Skills & Experience
- Extensive knowledge of Civica CX , including:
- CXWarehouse
- CXBI
- Out-of-the-box SSRS reporting
- Strong understanding of social housing data requirements , including statutory and regulatory reporting
- Proven experience in requirements gathering and documentation within a housing management context
- Advanced SQL skills with the ability to extract, xkybehq transform, and model data
- Extensive experience with SSRS , including customisation and enhancement of Civica CX reports
Desirable
- Experience working within UK social housing organisations
- Knowledge of data governance and reporting best practices
- Ability to communicate complex data concepts to non-technical stakeholders
Why Apply?
- Opportunity to work on impactful projects within the social housing sector
- Collaborative and supportive working environment
- Competitive salary/day rate