Head of Business Improvement
Lynx Recruitment is working with a leading consulting organisation to appoint a Head of Business Improvement to shape and lead enterprise-wide transformation strategy.
This is a senior leadership role with accountability for improvement direction, governance, portfolio oversight, and executive-level influence.
You will set the strategic direction for business improvement, aligning operating models, technology, and delivery capability to drive sustained performance improvement across complex programmes.
This role requires enterprise-level thinking, executive gravitas, and strong commercial awareness.
Key Responsibilities- Define and lead the improvement strategy and governance framework
- Design and oversee multi-year transformation roadmaps
- Align strategy, operating models, and technology delivery
- Influence C-suite stakeholders with clear investment cases and trade-offs
- Establish standards, guardrails, and portfolio-level decision frameworks
- Lead cross-functional coalitions delivering enterprise change
- Sponsor digital, automation, and data-led improvement initiatives
- Build and mentor improvement capability
Candidates must have:
- A minimum 2:1 in an IT / Technology-related degree
- Deep expertise in the Business Improvement discipline, linking strategy to measurable enterprise outcomes
- Strong experience in process re-engineering and operating model design
- Experience leading complex programmes incorporating project and change management
- Executive gravitas — able to influence Board/C-suite stakeholders with credibility and composed authority
- Resilience and adaptability in complex, high-stakes environments
- Strong understanding of software development and SDLC, with confidence engaging in discussions around software-enabled transformation
Desirable:
- Experience contributing to or leading business development
- Experience building improvement capability or communities of practice
- This is a rare opportunity to shape large-scale transformation within a high-performing consulting environment.