Head of Client Services

Head of Client Services Opportunity

Lynx Recruitment is currently working with a global creative and media agency who are looking for an experienced Client Director to join their team. You will have the opportunity to work in a huge range of industries and with some of the biggest brands across the globe.

In this role, you will be a trusted advisor to clients, ensure client satisfaction, optimise resourcing, and identify growth opportunities. 

Key responsibilities of this role include:

• Lead and develop the Account Management Team to boost productivity, revenue and growth
• Oversee financial processes, including budget management, invoicing, and reporting, to ensure accuracy and compliance
• Foster strong client relationships through regular communication, feedback, and strategic guidance
• Identify growth opportunities within existing clients and drive revenue growth
• Manage a high-performing team, stepping in for agency-client relationships as needed

About the candidate:

• Must be degree-educated 
• 7+ years managing paid media accounts
• Extensive Performance Marketing Leadership
• Ability to develop media strategies, influence clients and build strong relationships