Salesforce Administrator

Job Description
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Salesforce Administrator - Remote Working

Lynx are currently working with a large IT consultancy to help them source a Salesforce Administrator. Our client is large global Consultancy who work with enterprise clients, solving their business and technology problems using cutting edge Solutions.

Responsibilities:

• Be the main contact for Salesforce support queries
• Help customers with issues, questions, and system problems
• Investigate and fix Salesforce errors and configuration issues
• Escalate more complex problems when needed
• Keep systems secure, stable, and up to date
• Maintain clear records of changes and fixes
• Provide regular updates and reports to customers
• Suggest improvements, automation, and new features

Key skills and experience:

• A degree in IT or a business-related subject
• Experience as a Salesforce Administrator or Consultant
• At least one Salesforce certification
• Good knowledge of Salesforce setup (objects, fields, workflows, security)
• Experience xkybehq with Sales Cloud, Service Cloud, and AppExchange
• Experience with integrations or APIs is a plus
• Good communication and customer-service skills
• Able to manage multiple customers and tasks
• Some knowledge of Apex, Visualforce, or Lightning is helpful

If this role sounds of interest, then please apply with your updated CV.