Solutions Engineer

Solutions Engineer - Smart Metering & IoT

Location: UK based (frequent travel across UK, occasional Europe)
Salary: Competitive + Car Allowance + Benefits
Contract: Permanent, Full-time

About the Role

Join a leading technology company at the forefront of smart metering and IoT innovation. We're expanding rapidly in the UK water, thermal energy, and sub-metering markets, offering exciting opportunities to work with cutting-edge digitalization and smart city technologies.

As a Solutions Engineer, you'll be instrumental in delivering, integrating, and supporting smart metering and IoT solutions across the UK water and energy sectors. This hands-on role combines technical expertise with customer-facing responsibilities, perfect for professionals passionate about utility sector innovation.

What You'll Do

• Provide technical support for smart water/heat meters, IoT devices, and radio systems (OMS, M-Bus)
• Deploy and configure metering software and platforms, ensuring seamless integration
• Support sales teams with technical proposals and tender responses
• Coordinate trial installations, site surveys, and full-scale network rollouts
• Deliver customer training on products, installation techniques, and system interfaces
• Provide Level 1 & 2 support for field teams and contractors
• Manage technical documentation and system performance monitoring
• Participate in project planning, quality assurance, and troubleshooting

Essential Requirements

• Degree/HNC/HND in Electrical, Mechanical, or Communications Engineering (or equivalent)
• Several years' hands-on experience in smart metering, IoT, or utility environments
• Strong understanding of smart metering architectures and connectivity (OMS Radio, M-Bus, NB-IoT, LoRaWAN)
• Experience with AMI/AMR systems and relevant IT platforms in UK water/energy markets
• Proven field installation and commissioning experience
• Excellent communication skills for technical and non-technical stakeholders
• Strong organizational abilities and time management
• Full UK driving licence and willingness to travel

Desirable Skills

• Technical project implementation and solution design experience
• Programming/scripting (Java, Python, or similar)
• IoT protocols knowledge (MQTT, WebSocket, REST APIs)
• Data as a Service (DaaS) experience
• Virtual machine management and remote diagnostics
• Understanding of thermal energy metering and smart water networks

What We Offer

• Competitive salary and bonus scheme
• Car allowance
• Group pension scheme and private healthcare
• Flexible working with home office days
• 30 days holiday + bank holidays
• Professional development opportunities
• Technical training programs
• Dynamic, small team environment with remote working options

Career Growth

This role offers excellent progression opportunities as the company continues its strategic expansion over the next 2 years.

Ready to shape the future of smart metering technology?