Engineering Team Lead

About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?

• Lead a team of technical engineers in a 24x7x365 technical network and compute environment providing supervision and management.
• Manage fault ticket administration and jeopardy management to maintain SLAs.
• Produce and analyse fault ticket performance reports to drive improvements.
• Host, lead, and oversee technical bridges with customers to resolve faults, including out-of-hours support.
• Facilitate cross-team ...]]>