Digital and AI Customs Apprentice
As a Digital & AI Customs Apprentice at Maersk, you'll become part of a forward-thinking team helping customers move goods around the world while learning to use and support the team with AI.
Role
- Learn how international customs processes support global trade.
- Support the preparation and processing of customs declarations.
- Assist Customs teams with administrative and operational activities.
- Use digital systems to monitor shipments and customs activity.
- Explore how Artificial Intelligence can improve productivity and customer service.
- Help identify opportunities to automate repetitive tasks.
- Create guides and resources to help colleagues use digital tools confidently.
- Use Microsoft Copilot and other AI technologies to support daily work.
- Analyse data to identify trends, opportunities and improvements.
- Support digital improvement projects across the Customs function.
- Build dashboards, reports and presentations to communicate insights.
- Work with colleagues across Operations, Customer Experience and Technology teams.
- Continuously look for smarter, faster and more efficient ways of working.
Training
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
- Microsoft 365
- Microsoft Copilot
- SaaS (Software as a Service) applications.
At Maersk, we're connecting and simplifying global trade.
You'll join a business that invests in its people, encourages innovation and gives you the opportunity to make a genuine impact from day one.
If you're excited by technology, curious about Artificial Intelligence and want to build a future-proof career in Customs, this apprenticeship is the perfect place to start.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Monday to Friday 9.00am to 5.30pm
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Monday, 31st August 2026
- Start Date
- Wednesday, 2nd September 2026
Desired Skills
- Communication skills
- IT skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Curious and eager to learn
Qualifications
- Any subject GCSE, grade 4+ (A-C) (Essential)
- English GCSE, grade 3+ (A-C) (Essential)
- Maths GCSE, grade 3+ (A-C) (Essential)