Solution Development Technician Apprentice (MBA Group)

In this role you will learn how to deliver solutions to our customers, document those solutions and work with the whole team. You will learn how to make changes and improvements to existing solutions and understand how your role can support in the implementation of new projects into MBA.

You will learn how to design solutions, estimate tasks, and complete your work to the highest standard. You will learn how to be fully responsible for your own work and take guidance from the team, your mentor, and your line manager. Quality and on-time delivery are important to us, and they will be important to you too.

In addition to this, you will receive continuous training on a range of Quadient (formally GMC) products such as:

• Inspire Designer
• Inspire Automation
• Scripting

Your duties and responsibilities in this role will consist of:

• Data Processing tasks such as download, reformat, manipulate, cleanse, mail sort etc.
• Document composition for both transactional and direct mail campaigns
• Produce proofs and live output to job specification and often working to tight timescales
• Carry out sufficient quality checks to ensure output is accurate and error free
• Liaising with various departments across the business, in particular Account Management and Production
• Respond to any issues in a timely manner
• Convert manually processed jobs into fully automated systems
• Create automated management information/reporting

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Technical Competency
• Problem Solver
• Analytical thinker
• Eager to learn
• Meticulous
• Ability to work under pressure
• Positive work ethic
• Flexible and adaptable
• Determination to succeed
• Conscientious and ambitious
• Punctual and reliable

• 5 GCSE's including English Language and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential)