Data Management Apprentice
You will undertake sales administration tasks to support the Sales Team to sell more widely within new and existing customers while embodying our core values – outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smoothly running sales operations.
Role
- Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing.
- Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders.
- Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle.
- Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency.
- Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally.
- Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support.
- Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication.
- Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance.
Training
Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
- Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
- Analyse structured and unstructured data to support business outcomes
- Blend data from multiple sources as directed
- Communicate outcomes appropriate to the audience
- Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
- Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
- Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
- Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.
Upon completion of the apprenticeship, there is the opportunity to stay on as a full-time employee.
- Apprenticeship Standard
- Data technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Days and shifts to be confirmed.
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 12th November 2025
- Start Date
- Wednesday, 19th November 2025
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)
About the Employer
MBA INFORMATION TECHNOLOGY LTD
MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships.
- Company
- MBA INFORMATION TECHNOLOGY LTD
- Location
- FINSBURY BUSINESS CENTRE, 40 BOWLING GREEN LANE, LONDON, ENGLAND
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
- Posted
- Company
- MBA INFORMATION TECHNOLOGY LTD
- Location
- FINSBURY BUSINESS CENTRE, 40 BOWLING GREEN LANE, LONDON, ENGLAND
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
- Posted