IT Support Technician JBLE1 NI

IT Support Technician Mid-Ulster | £30,000 - £35,000 MCS Group is delighted to be partnering with a well-established organisation in Mid-Ulster as they look to add an IT Support Technician to their growing internal IT team. This is an excellent opportunity for someone with a strong IT support background who enjoys a varied, hands-on role across infrastructure, end-user support, and continuous improvement projects within a multi-site environment. The Role You'll join a busy internal IT function supporting users across multiple sites, providing day-to-day technical support while also contributing to infrastructure improvements and wider IT projects. This role offers exposure across: Microsoft 365 administration Active Directory / Entra ID Device deployment & support Network & infrastructure troubleshooting ERP system support Cybersecurity best practices IT projects & continuous improvement initiatives What You'll Be Doing Providing 1st/2nd line support across hardware, software, and core business systems Supporting Microsoft 365 technologies including Teams, Exchange, and OneDrive Troubleshooting system, server, and network issues Configuring and deploying laptops, PCs, and peripheral devices Managing user accounts and onboarding/offboarding processes Supporting IT infrastructure upgrades and improvements Maintaining IT documentation and asset records What We're Looking For 2+ years' experience in an IT support environment Strong troubleshooting and problem-solving skills Experience with Microsoft 365 administration Knowledge of Active Directory / Entra ID Excellent communication and customer service skills Full UK driving licence and access to a vehicle Desirable: Power BI exposure Microsoft Intune / Endpoint Manager experience ERP systems exposure The Package £30,000 - £35,000 salary Strong long-term development opportunities Broad technical exposure across infrastructure and support Growing internal IT environment Stable and well-established business To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Daire O'Connor, Specialist Recruitment Consultant at MCS Group.

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