Telecoms OSS Systems Application Engineer
Telecoms Systems & Application Engineer (OSS, Cramer, Inventory, Automation)
Linux | OSS | Application Support | Production Support | Python | Shell Scripting | Cramer | Network Inventory | Network Automation | Telecoms | Cisco | CCNA | Network Operations
Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
is recruiting for an experienced contract Telecoms OSS & Application Support Engineer responsible for supporting and enhancing business-critical telecoms Operational Support Systems (OSS), network inventory platforms and automated network configuration applications.
This is a highly hands-on technical role combining Telecoms Application Support, Production Support, OSS Support, Systems Administration, Database Administration and Network Operations. The successful candidate will support a bespoke telecoms application environment used for network inventory management, service fulfilment, operational automation and network configuration activities, integrating closely with Cramer inventory systems and wider telecoms network infrastructure.
You will possess strong experience supporting production applications, operational support systems, telecoms platforms or network inventory environments, together with Scripting, troubleshooting and telecoms network knowledge. Experience within OSS, network inventory management, provisioning, service fulfilment, network automation or telecoms operational support functions would be highly advantageous.
This opportunity is ideally suited to an OSS Support Engineer, Telecoms Application Support Engineer, Production Support Engineer, Network Inventory Engineer, Telecoms Systems Engineer, Operations Support Engineer or Telecoms Systems Administrator with strong Linux, Shell Scripting, Python, Java, HTML skills & a general understanding of telecoms operational systems & network infrastructure.
Role: Telecoms Systems & Application Support Engineer, Production Support Engineer, OSS Support Engineer, Application Support Engineer, Telecoms Systems Administrator, Network & Application Support Engineer
Role Purpose: Support, maintain and enhance critical telecoms production systems, applications and infrastructure whilst ensuring operational stability, service availability, security compliance and successful delivery of system changes across operational environments.
Location: Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
Role Type: Temporary, Contract, Full-Time
Start date: ASAP
Duration: 12 months+ temporary contract
Gross Rate: Negotiable, dependent upon experience. Pay rate, inside IR35
Clearence: Security & background screening required. Due to the nature of the work, successful applicants must be eligible to undergo BPSS and SC-level screening. This will include: employment and education verification, credit and financial history checks, advanced identity and right-to-work checks. To meet SC eligibility requirements, candidates must typically have lived in the UK continuously for the last five years.
Technology Stack:
* Linux Administration
* Shell Scripting
* Python
* Java
* HTML
* Cramer Database
* Database Administration
* Telecoms OSS Platforms
* Network Inventory Systems
* Service Fulfilment Systems
* Network Provisioning Platforms
* Network Configuration Automation
* Telecoms Operational Support Systems
* Cisco Networking
* Nokia Transmission
* Microwave Networks
* Enterprise IP Networking
* Network Operations
* Incident Management
* Change Management
* Production Support
* Application Support
* System Monitoring
* Root Cause Analysis
Core Activity:
* Support and maintain business-critical telecoms OSS platforms and production applications
* Administer and support internally developed telecoms operational support systems used for network inventory management and automated network configuration
* Support integrations between OSS platforms and Cramer inventory environments
* Monitor system performance, availability and operational health
* Troubleshoot and resolve production incidents, service issues and application faults
* Support application deployments, configuration changes and production releases
* Develop and maintain automation scripts using Shell Scripting, Python, Java and HTML
* Analyse application logs, system alerts and performance metrics
* Support network automation workflows and operational Scripting activities
* Support Cramer database environments and associated administration activities
* Assist with network inventory integrity, reconciliation and data quality activities
* Support operational users of network inventory, provisioning and fulfilment systems
* Implement approved production changes in accordance with change management processes
* Perform root cause analysis and implement preventative solutions
* Produce technical documentation, support records and operational procedures
Deliverables:
* Stable and secure OSS and production environments
* Successful application support and incident resolution
* Reliable network inventory and provisioning platforms
* Effective system monitoring and operational support
* Automated operational processes and Scripting solutions
* Successful delivery of production changes and upgrades
* Accurate technical documentation
* Improved operational efficiency and service availability
Working Environment:
* Telecoms Operations Environment
* OSS Support Environment
* Production Support Environment
* Network Operations Environment
* Network Inventory & Provisioning Platforms
* Enterprise Telecommunications Infrastructure
* High Availability Systems
* Critical National Infrastructure Programmes
* Collaborative Technical Teams
Candidate Profile:
Candidates should possess strong experience supporting production applications, telecoms systems or operational environments. You will be technically capable, highly analytical and comfortable working across systems administration, application support, Scripting, databases and network technologies.
Your experience is likely to include some of the following:
Essential:
* Production Support and Application Support experience
* Experience supporting OSS, network inventory, service fulfilment, provisioning or network automation platforms
* Linux Systems Administration
* Shell Scripting
* Python Scripting and automation
* System Monitoring and Incident Management
* Root Cause Analysis
* Database Administration experience
* Troubleshooting complex technical issues
* Telecoms systems, network operations or operational support environments
* Experience supporting business-critical operational systems
* Change and Release Management
* Technical documentation and reporting
Desirable:
* Cramer Inventory Management
* Network Inventory Management Systems
* OSS/BSS Platforms
* Network Provisioning Platforms
* Service Fulfilment Systems
* Network Automation Tools
* Netcracker
* Inventory Reconciliation
* Telecoms Asset Management
* Fixed Network Operations
* Mobile Network Operations
* Cisco Networking
* Nokia Transmission
* Microwave Networks
* CCNA
* ITIL Foundation
* Linux Administration Certification
* Database Administration Certification
* Telecoms Industry Certifications
Key Traits:
* Strong troubleshooting and fault-resolution capability
* Highly analytical and detail-oriented
* Proactive and self-motivated
* Strong communication and stakeholder engagement skills
* Calm under pressure within operational environments
* Quality and service focused
* Continuous improvement mindset
* Passion for technology, automation and operational excellence
: uniting opportunity with ambition in Telecoms | Media | Technology
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