Project Manager

Job Title: Project Manager

Reporting to: Head of Strategy

Location: Head Office, White City Place, West London

Contract Type: 6 months Fixed-Term Contract

About Us:

ME+EM is one of the UK’s fastest-growing luxury fashion brands, with a strong global digital presence and stores across the UK, including London and Edinburgh, alongside concessions within Harrods and Selfridges. We are also continuing our exciting international expansion across the U.S, with new stores opening across key markets.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role:

We are looking for a highly organised, delivery-focused Project Manager to lead a set of priority initiatives across our business over a defined 6-month engagement. Example projects could be improving the customer experience around returns, transitioning key outsourced technology services in house, or managing brand and performance marketing plans to support our growth. Alongside delivering these projects, you will help professionalise how we run projects more broadly, establishing a lightweight PMO function, a repository of templates and best practice, and the governance needed to set future projects up for success. This is a hands-on delivery role suited to someone who can quickly get under the skin of complex, cross-functional work and start moving it forward from day one.

Responsibilities

Project Delivery

• Lead end-to-end delivery of multiple projects spanning our retail and online business
• Define scope, milestones, and success metrics for each workstream, and flex to pick up new priority projects as they arise over the course of the contract
• Build and maintain detailed project plans, tracking and communicating progress against timeline and budget

PMO & Best Practice:

• Establish a lightweight PMO function, including templates, reporting formats, and a shared repository of project documentation
• Define a consistent approach to project scoping, governance, and status reporting that can outlast this contract
• Support the Head of Strategy in maintaining a prioritised view of the projects across the business, flagging where items need escalating or management team decisions are required

Stakeholder management

• Act as the central point of contact and coordination across cross-functional teams and workstreams. Track actions and decisions from meetings, following up to ensure momentum is maintained across workstreams
• Build strong working relationships quickly, given the fixed-term nature of the role

Skills:

• Proven experience as a Project Manager, ideally within retail, e-commerce, or luxury businesses
• Track record of managing multiple concurrent, cross-functional projects
• Experience setting up or improving PMO processes, templates, or governance frameworks
• Excellent stakeholder management and communication skills, with the confidence to work directly with senior leadership
• Strong problem-solving skills and comfort operating with ambiguity
• Proficient with project management tools (e.g. Asana)
• Advanced proficiency with Google slides / sheets (or Microsoft equivalent)
• Project management certification (e.g. PRINCE2) beneficial but not essential given the practical, delivery-focused scope of the role

Employee Benefits:

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
• A day off to celebrate your birthday.
• Pension Scheme
• Group Life Insurance
• Employee Assistance Programme (EAP)
• Length of Service Award
• Refer a Friend Scheme
• Staff uniform for retail employees
• Generous Staff and Friends and Family Discount
• Annual Volunteer Day
• Cycle to Work Scheme
• Tech Scheme
• Eye Care Vouchers
• Real Living Wage Employer
• Employee led committees
• Social events and biannual parties
• Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for

opportunities within our company.