Decision Systems Lead

Decision Systems Lead

Up to £60K

Once a week in Manchester/ London

The Decision Systems Lead will be responsible for oversight and delivery of decision systems strategy configuration used within the business to drive and achieve positive outcomes for customers, partners, and the company. This role involves working in a dynamic, fast-paced environment, delivering significant change and book of work.

Key Responsibilities:

• Lead the credit decisioning strategy deliveries to optimize customer, product, credit risk management, fraud prevention, customer acquisition, and retention.
• In-depth knowledge and hands-on experience with decisioning platforms, overseeing end to end change/delivery lifecycle i.e. the design, testing, and deployment of decision rules, scorecards, and strategies.
• Collaborate with wider technical teams to optimize the customer experience as part of new and existing customer decisioning.
• Develop monitoring and tracking for decisioning platform i.e. key risk indicators (KRIs) to reduce latency and ensure decisioning aligns with the company's risk appetite.
• Engage with key stakeholders to present insights and drive strategic decisions.
• Facilitate the delivery of new business and existing customer strategies, incorporating long-term aspirations within the decision system designs.
• Design decision waterfalls to capture exceptions and leaks within logic and create monitoring of decision flows.

Key Requirements:

• Proven experience maintaining and configuring decisioning systems/platforms in credit cards or consumer finance.
• Strong understanding of credit risk, fraud prevention, KYC compliance and underwriting.
• Experience with Zoral or similar platforms (Powercurve, TRIAD, Pega, etc.).
• Familiarity with APIs (TransUnion, Experian, CIFAS, etc.) and credit processing platforms (TSYS/TS2).
• Ability to lead decision systems change with cross-functional teams and influence senior stakeholders.
• SQL or Python skills for data interrogation and prototyping.
• Able to code to a high standard/level - JavaScript strongly preferred.
• Strong analytical skills and comfort with data-driven decisioning.
• Experience in strategy deployment via CI/CD pipelines and governance.

Send your CV to

Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.