Netsuite Administrator

Role: Netsuite Administrator

Location: Aberford Leeds

Contract: Permanent

Working: Hybrid 3 days in the office

As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we intend to be a major player in this market in the coming years.

OUR DREAM

We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream.

OUR PEOPLE & WAYS OF WORKING

At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs.

THE ROLE IN SHORT:

We’re looking for a proactive and detail-oriented NetSuite Administrator to help manage and optimize our ERP environment as we continue to scale. You’ll play a key role in maintaining system integrity, improving workflows, configuring the system, and supporting teams across Finance, Revenue and Operations. In addition the successful candidate will provide support for other critical backoffice tools such as Celigo to ensure smooth operations across business functions.

This position also emphasises the importance of ensuring high system reliability, contributing to an excellent Net Promoter Score (NPS, enhancing user satisfaction through optimised tools and workflows.

This role requires a proactive approach to system management, a collaborative mindset for working across teams and regions, and a strong focus on improving processes to meet business objectives.

This role is ideal for someone with NetSuite experience who’s ready to take on more ownership, contribute to process improvements, and grow their technical and business systems expertise within a fast-paced SaaS organization.

WHAT WILL I BE DOING:

• Serve as the primary NetSuite administrator, managing user roles, permissions, profiles, and security settings.
• Support all modules of Netsuite including Suite Billing, Netsuite Planning and Budgeting Module (NSPB)
• Perform regular system maintenance, audits, and data clean-ups.
• Configure NetSuite workflows, saved searches, dashboards, and reports to support business operations.
• Provide day-to-day user support, documentation, and training.
• Assist with integrations between NetSuite and other SaaS tools (e.g., Salesforce, Stripe, Celigo)
• Monitor system performance, troubleshoot issues, and support new feature rollouts.
• Stay current with NetSuite releases and manage the testing of seasonal releases/updates
• Coordinate with third parties including external support partners
• Collaborate closely with other MCF regions and Michelin group companies to align systems, processes and strategic objectives; as well as sharing knowledge and best practice
• Contribute to maintaining and improving the team’s Net Promoter Score (NPS) by ensuring the tools are reliable and user centric, and that you proactively support users to resolve their pain points
• Manage small projects that may include trialling a new tool, data migration, system integration
• Support other tools such as Celigo, Salesforce (training will be provided)

TO BE SUCCESSFUL YOU WILL LIKELY HAVE:

Required:

• 2 years plus of hands-on experience as a NetSuite Administrator
• NetSuite Administrator Certification
• Strong understanding of NetSuite core modules (Financials, Order Management, Procurement).
• Experience with workflows, saved searches, and custom fields.
• Excellent communication, problem-solving, and organizational skills.
• Attention to detail and ability to learn quickly
• Experience of using ticketing systems e.g. Jira
• Be proactive and self-driven

Preferred:

• Experience in a SaaS or subscription-based business.
• Bachelor’s degree in Information Systems, Accounting, Finance, Computer Science, or related field.
• Familiarity with SuiteFlow, SuiteAnalytics, and basic SuiteScript.
• Exposure to integration tools (Celigo, Workato, Boomi, etc.)
• Experience working with Salesforce would be beneficial
• Strong knowledge of business processes across finance, sales, inventory, and operations

Work life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.