Apprentice ICT Support Technician
Apprentice ICT Support technician, enjoys working for a small IT team. To provide technical support, maintain IT systems and networks, and help with assisting users with hardware and software problems. Good basic knowledge of Windows/MAC, MSOffice and basic networking.
Role
Your duties will include:
- Answering 1st line support calls by telephone, you must be clear and articulate
- Monitoring of Customer systems and Cloud based Services
- IT recycling – Hands on disassembly of IT equipment ready for recycling
- New Computer systems build and preparation
- IT workshop repairs
Training
- Information Communications Technician Apprenticeship Standard Level 3
- Training will be delivered both in College and in the workplace
- Potential position upon completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- GLOUCESTERSHIRE COLLEGE
- Working Week
- Monday - Friday (Hours to be confirmed)
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Friday, 20th June 2025
- Start Date
- Monday, 8th September 2025
Desired Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
MICROCORE LTD
A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation.
- Company
- MICROCORE LTD
- Location
- 52-56 OXSTALLS WAY, LONGLEVENS, GLOUCESTER, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- MICROCORE LTD
- Location
- 52-56 OXSTALLS WAY, LONGLEVENS, GLOUCESTER, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted