IT Support Engineer Apprentice (Monitor Computer Systems)
The vacancy will initially involve training in all the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application.
Role
Initially the candidate will undergo a mixture of training and on the job experience.
The position is based solely in the support department but will liaise with the development department.
Key responsibilities will be:
- Interface directly with our customers in a professional and courteous manner.
- Provide support on a product which monitors life and property.
- Integrate into an established team of IT professionals.
- As well as working on the first line support desk, the candidate may assist in internal infrastructure work and manage projects.
- The candidate will need to be someone who is capable of following a contract to supply a new Sentinel system and meet each requirement in that project to install the system, configure it to meet their requirements, train their users and eventually go live.
Training
Monitor Computer Systems expose employees to the latest industry standard protocols and a wide range of new technologies. This in turn means they become very employable IT specialists with a broad range of skills.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday to Friday, 09:00 to 17:15 with ¾ hour for lunch.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 23rd June 2025
- Start Date
- Monday, 30th June 2025
Desired Skills
- Problem solving skills
- Windows
- Linux operating systems
- SQL Databases
- Networks
- Virtualisation
- Hardware building
- Configuration
- Application Support
- Personable and intelligent
- Clear communicator
Qualifications
- English and Maths GCSE, grade Grade 4/5 or above (Essential)
About the Employer
MONITOR COMPUTER SYSTEMS LTD
Monitor Computer Systems Ltd. are the market leader in the UK for supplying state of the art Alarm Management systems to the alarm monitoring industry. We also supply and support systems in Europe and the USA. The average time with Monitor now exceeds 5 years. We are one of the most attractive employers in York and people don’t want to leave us.
- Company
- MONITOR COMPUTER SYSTEMS LTD
- Location
- 4 Cayley Court, George Cayley Drive, York, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
- Posted
- Company
- MONITOR COMPUTER SYSTEMS LTD
- Location
- 4 Cayley Court, George Cayley Drive, York, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
- Posted