Project Manager (Technology & Business Change)
Position: Project Manager
Division: Technology & Business Change
Term: 6 month contract (initially)
Location: UK Remote
About the Role:
This role will lead the end-to-end rollout of a newly developed app alongside a portfolio of high-impact technology initiatives. You’ll own delivery from pilot to scale, ensuring operational readiness, site enablement, training, and adoption across a complex, multi-site estate.
If you’ve successfully deployed apps or digital tools into hospitality, retail, logistics, or other frontline-heavy businesses, and you know that people, processes, and comms matter as much as code, this role is for you.
What You’ll Be Doing:
Own app rollout from build to business-as-usual
- Lead the full deployment of a bespoke mobile app across operational sites
- Ensure technical readiness, business readiness, and operational sign-off before go-live
- Coordinate pilots, phased rollouts, and post-launch stabilisation
Be the glue between tech and operations
- Work closely with engineering and product teams through testing, UAT, issue resolution, and refinement
- Translate technical change into practical, frontline-friendly solutions
Drive adoption on the ground
- Plan and deliver training, comms, and site enablement
- Travel to sites where needed to support launches, coach teams, and unblock issues
- Ensure new tools genuinely land in day-to-day operations
Run multiple complex initiatives
- Manage several concurrent projects including digital planning tools, AI-enabled CCTV, and wider tech/ops change programmes
- Keep momentum without sacrificing quality or stakeholder confidence
Manage senior stakeholders with confidence
- Engage executive-level stakeholders with clear updates, risks, and decisions
- Balance strategic priorities with operational realities
What We’re Looking For:
- Proven experience delivering app or digital product rollouts into frontline or operational environments
- A strong track record in operational readiness, site enablement, and user adoption
- Experience coordinating cross-functional teams and third-party vendors
- Confidence leading UAT, training programmes, and go-live activity
- Excellent organisation and prioritisation skills across multiple high-profile projects
- Strong stakeholder management skills, including at exec level
- Comfort working at pace, with ambiguity, and under pressure
- Willingness to travel to support deployments when needed
- Experience in consumer, retail, hospitality, e-commerce, logistics, or marketplace businesses is highly desirable.
Interviews are taking place this week. GET IN TOUCH ASAP!