IT Support & Applications Developer (London Area)

Our client is a leading financial institution seeking an IT Support & Applications Developer professional to join their IT team. This dual-role opportunity combines hands-on software development with critical IT support, playing a central part in maintaining system stability and advancing internal tech capabilities.

This is a technically diverse role, offering exposure across software development, infrastructure support, and IT service continuity. The successful candidate will design and maintain robust in-house applications, support day-to-day system operations, and act as a key contact for users and third-party vendors.

Key Responsibilities

• Design, develop, and maintain automation tools and reporting systems using SQL, VB.NET, and PowerBuilder
• Administer core banking systems (iMAL) including Islamic Finance and Mobile Banking modules
• Deliver effective user support and IT troubleshooting
• Perform daily infrastructure health checks, backups, and system reviews
• Maintain high availability across platforms including Active Directory, Azure Exchange, and Hyper-V
• Oversee Disaster Recovery readiness and contribute to regular testing
• Support patch management, system upgrades, and audit compliance
• Collaborate with business teams to configure and support applications like Salesforce, Diligent, and DocuSign
• Act as backup to senior IT staff during periods of absence

What We’re Looking For

• Solid experience in software development and technical support
• Strong SQL skills and familiarity with enterprise platforms
• Practical knowledge of Windows Server environments, networking, and virtualization
• Confident supporting users in a fast-paced, regulated environment
• Excellent problem-solving and communication skills
• Experience with IT policy drafting and user training material creation
• Familiarity with ITIL frameworks or similar service management standards

• Why Apply?
• Gain deep exposure to both core banking systems and modern productivity tools
• Work within a collaborative, knowledgeable, and supportive IT function
• If you’re a proactive IT professional ready to contribute across both development and support, this is an ideal opportunity to broaden your impact within a forward-thinking bank.