Retail Media Ops Manager
Retail Media Operations Manager
Do you have experience delivering Retail Media or shopper marketing campaigns within Grocery or FMCG?
Are you confident managing multiple campaigns, stakeholders, and operational delivery from brief through to execution?
Looking to join a business where you can help build a brand-new Retail Media capability?
MacGregor Black is partnering with a leading UK Wholesale & Retail business on the search for a Retail Media Operations Manager. This is a permanent role based in West London, with five days per week on-site.
This is an exciting opportunity to play a key role in the launch of a new Retail Media function. Working closely with Commercial, Marketing, IT, and supplier partners, you'll be responsible for ensuring campaigns are delivered on time, to the highest standard, and provide an exceptional experience for both suppliers and internal stakeholders.
Key Responsibilities
Manage the end-to-end delivery of Retail Media campaigns across retail and wholesale channels
Coordinate campaign scheduling, artwork approvals, and content management to ensure successful execution
Monitor campaign performance, compliance, and screen utilisation across the Retail Media network
Work closely with IT and operational teams to resolve issues and maintain network performance
Coordinate installations, asset management, and campaign deployment across multiple locations
Build strong relationships with suppliers, providing campaign updates, reporting, and post-campaign analysis
Produce campaign performance reports, dashboards, and operational insights to support continuous improvement
Identify opportunities to improve campaign delivery, operational efficiency, and supplier satisfaction
Qualifications & Experience
Experience within Retail Media, Shopper Marketing, Media Operations, Grocery, or FMCG
Strong project management skills with experience coordinating multiple campaigns simultaneously
Highly organised with excellent attention to detail and the ability to manage competing priorities
Comfortable working with campaign reporting, performance data, and operational KPIs
Strong stakeholder management skills with the ability to work across multiple business functions
Excellent communication and problem-solving skills
Commercially aware with a proactive and customer-focused approach
Salary & Benefits
Competitive salary of up to £45,000
Performance-related bonus
Pension scheme
Private Medical Insurance
Life Assurance
22 days annual leave, plus the option to purchase additional holiday
On-site parking
Opportunity to join a growing Retail Media team with genuine long-term career progression
Interested in learning more?
Apply now or contact Kieron Hall at MacGregor Black to discuss this opportunity in confidence.