Digital Business Analyst

Digital Business Analyst

• Knutsford
• Full-Time
• Salary £40,000 - £45,000 + benefits
• Permanent

• Are you a curious, detail-oriented thinker with a passion for digital transformation?
• This is your opportunity to join a fast-paced and forward-thinking retail organisation as a Digital Business Analyst, where you'll play a key role in shaping the future of digital systems and experiences.
• This role sits at the heart of a small but dynamic Digital Systems Team, working across a variety of digital initiatives - from eCommerce and content management to system improvements and cross-functional projects.
• It's ideal for someone who enjoys problem-solving, communicating across teams, and translating business needs into practical digital solutions.

What You 'll Be Doing:

• Acting as the bridge between business teams and digital platforms, translating needs into clear technical requirements.
• Supporting digital transformation projects from discovery through to implementation.
• Working across digital content, systems, and product data to optimise processes and enhance digital journeys.
• Analysing existing systems and workflows to identify opportunities for improvement and efficiency.
• Producing clear documentation, user stories, and wireframes as needed.
• Collaborating with stakeholders across departments to ensure alignment and timely delivery.
• Supporting content creation and CMS updates where needed, with a focus on user experience.

About You:

• 3-5 years' experience in digital business analysis or similar roles
• Highly organised, with strong attention to detail
• Excellent communication skills - able to engage technical and non-technical teams alike
• Comfortable managing multiple priorities and working at pace
• Passionate about digital technology, eCommerce, and modern platforms
• Proficient with Microsoft Office and experienced with CMS/data tools
• Confident writing and editing copy for digital platforms
• Collaborative mind set, with a strong work ethic and team spirit

Desirable Skills:

• Recognised Business Analysis or Project Management qualifications
• Experience with Jira, Trello or other project/task management tools
• Knowledge of CMS systems and digital commerce platforms
• An eye for good UX/UI and basic design tools (e.g., Adobe, Canva)
• Understanding of data reporting, systems analysis, and digital KPIs
• Exposure to social media or marketing environments

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.