IT Infrastructure Technical Analyst

IT Infrastructure Technical Analyst Location: Knutsford - Onsite Salary: £35,000 - £45,000 + Benefits

I am partnering with a highly respected, technology-driven organisation in Knutsford that is continuing to invest in its infrastructure and cloud capabilities. They are looking for a technically strong, proactive Infrastructure Technical Analyst who enjoys working on projects, improving systems and taking ownership of technical initiatives.

This role goes far beyond traditional IT support, you'll be involved in true end-to-end infrastructure work, project delivery, system improvements and hands-on engineering across on-prem and cloud environments. It's ideal for someone with solid infrastructure experience who wants to broaden their technical scope and contribute meaningfully to key technology initiatives.

About The Role: You will help deliver infrastructure projects, strengthen security and configuration standards, and ensure stable, modern systems across the organisation. You'll also act as an escalation point for more complex issues and collaborate closely with DevOps, Security and Application teams.

Key Responsibilities:

• Enhancing on-prem infrastructure and Microsoft 365 environments
• Working with Entra ID and identity-based security solutions
• Supporting large-scale infrastructure initiatives such as email migrations and centralisation projects
• Managing access controls across on-prem and cloud platforms
• Evaluating and improving infrastructure configuration and best practices
• Producing clear and accurate technical documentation
• Supporting software deployments and integrations in hybrid environments
• Performing system upgrades, patches and maintenance
• Working closely with vendors and service providers
• Supporting IT security through proactive monitoring and incident response

About You: You'll bring a strong infrastructure background and the ability to work confidently across a varied and complex environment.

Essential Experience:

• Experience in an infrastructure or technical analyst role
• Strong knowledge of Active Directory, Exchange, Microsoft 365 and Entra ID
• Experience working with cloud-based solutions
• Strong troubleshooting, analytical and communication skills
• Self-driven, able to work independently and take ownership of tasks

Desirable:

• Experience with Microsoft Azure (IaaS, PaaS, SaaS, hybrid)
• Knowledge of storage and backup technologies
• Understanding of IT security principles and best practices

Why you should apply?

• Work with a global, forward-thinking organisation investing heavily in its technology
• Genuine support for certifications, training and long-term career development
• Exposure to modern infrastructure, cloud and identity technologies
• A collaborative and supportive team environment

Why On-Site? This organisation operates critical systems where hands-on access, immediate collaboration and rapid problem-solving are essential. Being on-site gives you:

• Direct interaction with DevOps, Infrastructure, Security and application teams
• Faster delivery of projects with fewer delays
• Immediate access to hardware, networks and environments that cannot be managed remotely
• Greater influence, visibility and impact across the organisation

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