- Manage and develop a portfolio of international client accounts.
- Drive customer retention, satisfaction and account growth.
- Work closely with internal teams to deliver exceptional client experiences.
Summary
- Account Manager opportunity with a growing technology business supporting a global client base.
- Manage and develop long-term customer relationships while driving retention and growth.
- Excellent opportunity for a commercially focused individual who enjoys building lasting partnerships.
Our Client Mackie Myers are partnering with an innovative technology business that provides specialist solutions to customers across international markets. Due to continued growth, they are looking to appoint an Account Manager to support and develop their expanding client portfolio.The Role This is a hands-on account management position responsible for nurturing client relationships, monitoring account performance and identifying opportunities to increase customer value. The successful candidate will play an important role in supporting customer success, retention and long-term growth.Main Duties The successful candidate will be responsible for managing and developing a portfolio of customer accounts.
- Build and maintain trusted relationships with clients.
- Monitor account performance and identify areas for improvement.
- Support customer retention and long-term account growth.
- Identify opportunities to increase value across existing accounts.
- Collaborate with internal teams to resolve issues and improve client outcomes.
The Successful Candidate
- Previous experience within Account Management, Customer Success or a client-facing commercial role.
- Strong communication and stakeholder management skills.
- Commercial mindset with a focus on client retention and growth.
- Experience using Salesforce or similar CRM systems would be beneficial.
- Able to commute to Thame, Oxfordshire, with hybrid working flexibility available.
What's on Offer?
- £35,000 - £50,000 salary plus performance-related bonus.
- Opportunity to work with an established global client base.
- Supportive team environment with ongoing development opportunities.
- Exposure to international customers and commercial projects.
- Potential for national and international travel.
- Hybrid working flexibility available.
- Thame, Oxfordshire location.
Our Commitment to Equality, Diversity, and Inclusion We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.