Director of IT - Digital & Infrastructure

A senior leadership position within a scaling healthcare business that is PE backed, responsible for shaping and delivering the organisation’s digital strategy across a large, multi-site setting. The role oversees infrastructure, applications, integrations, and service operations, ensuring technology drives measurable improvements in quality, workforce, finance, and growth. It requires balancing strategic vision with hands-on delivery, working closely with executives, operational leaders, and external partners.

Key Responsibilities

• Digital Strategy: Define and implement a multi-year roadmap covering infrastructure, workplace tools, applications, and integrations.
• Infrastructure: working closely with a MSP to oversee networks, connectivity, devices, and telephony to ensure resilience, capacity, and security.
• Applications: Lead the portfolio of digital systems, driving adoption, usability, and integration for improved efficiency and compliance.
• Service Improvement: Partner with operational leaders to redesign processes, digitise workflows, and deliver measurable benefits.
• Vendor Management: Manage outsourced providers, contracts, SLAs, and procurement to ensure value for money.
• Governance & Delivery: Run portfolio management, change control, and benefits tracking across programmes.
• Cybersecurity & Compliance: Embed secure-by-design principles, manage third-party assurance, and report on risk posture.
• Growth Enablement: Ensure digital readiness for new sites, acquisitions, and property developments.
• Leadership: Act as a trusted partner to the Board and frontline leaders, role-modelling organisational values.

Person Specification
Skills & Competencies

• Strategic digital leadership with strong governance and delivery focus.
• Expertise in infrastructure, connectivity, and device lifecycle in multi-site organisations.
• Experience with enterprise applications.
• Strong vendor and contract management skills.
• Skilled in programme delivery and organisational change.
• Knowledge of cybersecurity, risk, and regulatory requirements.
• Excellent communicator, credible with executives and trusted by operational teams.

Qualifications & Experience

• Must have experience working in a multi-site organisation (above 30 sites)
• Significant experience leading digital transformation at scale in multi-site environments.
• Proven track record in vendor/outsourced provider management (MSP) and procurement.
• Budget ownership and commercial leadership experience.
• Hands-on leadership of application portfolios, integrations, and change.
• Sector experience in healthcare desirable.