Content Specialist

Our client is looking for a Content Specialist for a 6 month remote contract.

The Content Specialist is a strategic leader responsible for developing and driving overall program strategy for content initiatives across platforms and products. This role requires deep expertise in content strategy, operational excellence, and cross-functional stakeholder management. The ideal candidate should have a proven track record of leading large-scale programs, and the ability to influence and align teams at all levels.

Responsibilities:

• Develop and lead strategies for content initiatives, providing guidance on project intake, design, and development.
• Write and iterate on systems prompts to evaluate and improve large-language model (LLM) outputs for specific product use cases.
• Oversee and guide the execution of multiple workstreams, ensuring alignment with organizational objectives and program strategy.
• Perform data exploration and analysis to produce actionable insights and reports for engineering, strategy, and product teams.
• Define emergent opportunities and support the team in executing in highly ambiguous areas; nimble support and flexibility is required.
• Design and implement scalable, adaptable processes, workflows, and content templates to support program growth and operational excellence.
• Maintain commitment to accuracy and consistency in content review, including guidelines and AI model evaluation.

This role may involve exposure to potentially graphic and/or objectionable content including but not limited to child exploitation, graphic violence, animal abuse, self-injury, and offensive or disturbing material.

Skills:

• 7+ years of relevant experience in content strategy, program management, or related field working with engineering, design and user research teams.
• 1+ years of advanced experience in AI/ML model content evaluation and advanced prompt engineering.
• Critical thinker with exceptional ability to translate data findings into clear, concise, and compelling reports.
• Ability to dive into and adopt evolving AI tools / solutions to improve overall productivity.
• Strong executive communication and relationship-building skills.
• Experience with social media platforms, content discovery tools, or content strategy and AI development.
• Creative self-starter that can operate independently.
• Proficiency in Google Sheets and conducting data analysis.

Education/Experience:

• Bachelor’s degree required; advanced degree preferred.

Benefits:

• Competitive salary
• Healthcare contribution and inclusion in company pension scheme
• Work laptop and phone
• 25 days annual leave (pro-rata) plus paid bank holidays
• Expanding workforce with potential for career progression for top performers