Administrative Assistant
Job summary
Band 3 Administrative Assistant - Sure Start
The Manchester Speech and Language Therapy Service is committed to providing a high-quality service to children and families across the city of Manchester.
We are looking foran experienced Administrator to join the Sure Start Team.
You will play a vital role supporting therapists. Duties will include coordinating training, referral management, typing, supporting clinicians in managing patient groups, liaising with clinicians/professionals across other services, activity reporting to commissioners.
This is an opening for an enthusiastic and confident individual who enjoys communicating with others and utilising their excellent organisation and administrative skills. We are looking for someone with a positive, can-do attitude, who is team focused and wants to learn and get involved. You will need to have a good knowledge of Microsoft Office packages and very good IT skills.
The main base for this role is Wythenshawe Offices, 1 Stancliffe Road, Wythenshawe, Manchester, M22 4PJ. However, you will be required to visit other bases across the city to support the Sure Start team's events and activities.
For further information or an informal chat please contact:
Julie Ashworth, Team Lead (Monday-Thursday) on 07966 626 759 or Jayne Macdonald Administration and Business Support Manager (Monday-Wednesday and Thursday a.m.) on 0161 470 6770.
Main duties of the job
Main Tasks/Overview of Responsibilities
Responsibility for Patient Care
To deal with enquiries from parents, carers, schools, therapists, health and education professionals relating to the Communication and Language pathway service.
To deal with Sure Start specific training, projects and extensive reporting processes.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
IMPORTANT CANDIDATE INFORMATION
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place . This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place , simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person Specification
Education
- General Education to GCSE standard or equivalent experience
- Recognised computing/typing qualification
- ECDL, NVQ11 or NVQ111 in Adminstration
Experience
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Experience of maintaining and developing training data and reporting
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
- Experience of using EMIS appointments and referrals system
Knowledge
- Knowledge of reporting systems
- Knowledge of the NHS and how it functions
Skills
- Excellent interpersonal and verbal communication skills
- Excellent organisational skills
- Ability to work on own initiative
- Ability to work to deadlines and prioritise
- Previous reporting skills
General
- Pleasant manner.
- Flexible approach.
- Good standard of both written and spoken English.
- Able to concentrate for long periods of time including prolonged use of computers.
- Able to tolerate frequent interruptions.
- Able to demonstrate working to deadlines and time management.
Driving licence and access to vehicle
- Proof of licence
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Wythenshawe Offices
1 Stancliffe Road
Wythenshawe
M22 4PJ
United Kingdom
Employer's website
https://mft.nhs.uk/careers/