Hive EPR Application Analyst - Admin

Job summary

An exciting opportunity has arisen to join the Hive EPR team powered by Epic and join the Administrative Workstream as an Analyst.

The Administrative Workstream are responsible for patient access and this vacancy is within the Grand Central & HIM team, responsible for building and supporting Inpatient patient workflows as well as Patient Identity, Clinical Coding and many more patient administrative workflows. The Analyst is a vital colleague supporting further development of technical solutions, working closely with our clinical and operational teams.

Be the link between leading-edge medical software and an outstanding NHS Trust.

Under the direction of your line manager, you will assist with analysing and documenting current and future workflows, and either match these to those already built into theEPR system or facilitate agreement for changes in working practice. You will support with the modification of theEPRsystem using software configuration tools,so it works effectively for our patients.

You will support otherEPRmoduleteams in integrated areas which requires close collaborative working with otherEPRand Trust teams. You will assist your line manager to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.

Main duties of the job

MFT's Digital Team

Joining the digital service puts you at the heart of the Trust's digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a 'Digital First' organisation and significantly increases the Trust's capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research. We're proud of the positive impact we make every day to the lives of our colleagues and our patients and we're excited to offer you the opportunity to join our team.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Qualifications

Essential
  • Degree or equivalent or relevant experience
  • Evidence of Personal Development
Desirable
  • Qualification in Project Management or Business Analysis
  • Clinical Qualification
  • Epic Accreditation

Training and Experience

Essential
  • Experience of delivering work packages in a timely and efficient manger.
  • Experience of communicating concepts to a range of people.
Desirable
  • Previous/current NHS experience
  • Experience with process mapping, or technical and business requirements, documentation
  • Experience of clinical safety considerations
  • Experience with the Epic System

Knowledge

Essential
  • Knowledge of clinical, administrative, and operational workflows within a hospital environment
  • Knowledge of Microsoft Office packages and their applications.
Desirable
  • Knowledge of Lean & 6 sigma analysis techniques.
  • Knowledge of Data Protection Act, GDPR & Information Governance.
  • Knowledge of HealthCare I.T. systems
  • Knowledge of managing projects or areas of complex working practices.
  • Knowledge of NHS Information Standards and their application

Attributes

Essential
  • Has a passion for improving patient care and service delivery within the NHS
  • Be enthusiastic, responsive to new demands and willing to learn new skills
  • Self-motivated and able to take responsibility for decisions
  • Has good insight and the ability to respond well to constructive criticism
  • Team player
  • Ability to work under time pressure with competing priorities
  • Honesty, openess and integrity

Other Requirements

Essential
  • Ability to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas
  • Provide support to endusers through regular meetings and by participating in a 24/7 and/or on call rotaduring Go-live or system upgrades as may be necessary.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Working agilely across all MFT sites

Trafford House

Wythenshawe

M23 9LT


Employer's website

https://mft.nhs.uk/careers/

Company
Manchester University NHS Foundation Trust
Location
Wythenshawe, United Kingdom M23 9LT
Employment Type
Permanent
Salary
£38682.00 - £46580.00 a year
Posted
Company
Manchester University NHS Foundation Trust
Location
Wythenshawe, United Kingdom M23 9LT
Employment Type
Permanent
Salary
£38682.00 - £46580.00 a year
Posted