Inside Sales Representative

Purpose

This role is responsible for identifying and developing new business opportunities in Scotland within a defined vertical across the client's technology, and services portfolio. You will be required to proactively drive sales efforts from Inside Sales & customer facing activity and consistently strive for overachievement against agreed revenue and product mix objectives. You will be required to take ownership of the complete sales cycle while consistently hunting for further business opportunities. This individual will be able to demonstrate a proven track record in new business sales and have experience of developing nil or low spending accounts to fully transacting customers. This is a hybrid role where most activity will be client facing and face to face.

Responsibilities:

• Face to Face client meetings
• Customer hunting calls
• Work with defined hunting or channel customers to close hunting opportunities
• Check on defined incumbent channel and assign a preferred hunting channel partner
• Brief channel partners on customer requirements and required channel partner action
• Selection of channel partners to assign to customer hunting opportunities
• Delegate and drive required Client's internal back office support for quotes/ configuration process, delivery, order management and exceptions
• Send offer to end user and channel partner for ordering
• Call partner at appropriate frequency to drive opportunity, closure
• Closure verification based on partner P.O. visibility
• Maximise revenue on all accounts
• Ensure terms and conditions for projects on behalf of Client are monitored
• Creation of new business opportunities and drive to closure
• Consistently meets or Exceeds quarterly revenue, penetration rates and weekly KPI's (ie. Talk Time, Call Volumes, Opportunity Generation & Deal Closures)
• Builds and accurately nurtures deals in an accurate sales pipeline and forecast movement of opportunities to close
• Designs strategic Account Development plans with tangible initiatives that deliver desired results within forecast
• Builds strong professional working relationships with accounts, resellers and colleagues
• Meets or exceeds customer contact target for account list per quarter
• Adherence to internal CRM system guidelines to ensure accurate data capture and reporting
• Territory planning
• Prospecting for new business leads

Skills:

Type

Description

Knowledge

Up to date knowledge on Client's products and associated computing development

Excellent knowledge of Client's internal structure and teams; clearly understanding which groups perform which tasks and how teams collaborate to follow up and resolve customer queries / issues

Internal / External Relationships

Techncal Sales Representative (TSR's)

Inside Sales Hunters & Farmers (ISR's)

Field Sales (FSR's)

Order Management

External end-customer

Channel partners

Personal

Tenacious approach with a hunger and drive to win new business

Strong verbal and written communication skills with an ability to influence across multiple levels of an organization

Can negotiate effectively when positioning solutions with customer under procurement pressure.

Client & Manpower brand ambassador- professional, displays business aptitude, excellent communication skills, and adhering to standards of business conduct

Displays a positive attitude and influence within team actively participating in meetings and providing peer development

Ability to balance priorities and manage time effectively

Displays a proactive approach to self development and continuous improvement

Builds and develops a professional network

Acts as a visible role model across the centre in regards to attitude, knowledge and behaviours

Business articulate and professional communication style

Effective problem solving skills

Strong proven analytical skills

Job

Ability to maximize and handle call sales in a structured and rigorous way

Maximise revenue whilst engaging with a variety of tasks to achieve results

Able to communicate with internal & external customers

Experienced in performing to standards defined and governed by SLAs

Can effectively differentiate Client from competitors through knowledge of positioning of appropriate solutions

Advance sales ability

Exceptional team player

Clear ability to handle complex Customer requirements

Ability to assimilate information quickly

Ability to work to tight deadlines

Demonstrates responsibility and ownership of legal quota

Strong IT literacy skills