Architect

Enterprise ServiceNow Architect working on a migration project

• Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM)
• Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM)
• Resilience Vulnerability data investigations
• Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM)
• Strategic initiatives on Double Failure Resilience and Mass DR scenarios
• Recovery Time Objective redefinition and embedding within the organisation
• SLI/SLO/Error Budgets and Availability Management approach and strategy for the organisation